const experience = "7+ years";

const passion = Infinity;

Hey, I'm Mei Chai (River).

UXPRODUCT STRATEGYSYSTEMS THINKING

Based in Milan, IT

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Strategy

Design behavior, not only interfaces

With generative AI, cause and effect is no longer fixed: the same intent can produce different outcomes. I design the rules around that uncertainty—what the product should understand, how people can steer it, and when human judgment takes over.

Find the decision

Combine interviews, behavior, and domain evidence to identify the decision the product must support—not only the feature users ask for.

NotionClaudeAI terminal tool
skill.md

Frame the product

Align user value, business goals, system constraints, and risk. Define what deserves automation and what should remain a human choice.

FigmaNotion

Model the system

Map inputs, states, recommendations, actions, and failure paths before committing to interface details.

Figma
OpenAI
Claude
skill.md

Prototype the behavior

Build working interactions that reveal how the product responds, then test comprehension, control, and edge cases.

User research toolTrelloAI terminal toolClaude
skill.md

Ship and learn

Partner with engineering or build directly, measure real behavior, and use the evidence to refine the experience and its underlying rules.

GitHub
Storybook
Deployment tool

About

My path runs from user research and interaction design to product ownership and code-based delivery. I am most effective when a problem is still ambiguous: creating a shared model, making the behavior tangible, and helping the team move from an idea to something people can use.

Experience

Nov 2024 - Present

Lead UX Designer

Liba Space

Lead UX strategy and interaction design across the Nova AI ecosystem: ConnectNova, JobNova, and CrackInterview.

2026 - Present

Independent Designer

River Studio

Design and ship AI products solo, end-to-end — MemQ (an iOS study app live on the App Store), Mono (a personal finance AI agent), and client work rebuilding a distributor’s ordering platform.

Jun 2020 - Jun 2022

User Research Specialist

Beijing Smart Walnut Education

Led personas, journey mapping, NPS analysis, and product research that improved engagement by 15% and optimized 50+ learning paths.

Oct 2017 - Jun 2020

UX Designer

Sohu Inc.

Defined interaction standards across product teams and independently designed a social product from zero to 3,000+ daily active users.

What I bring

Skills

  • User Research
  • Product Strategy
  • Interaction Design
  • Information Architecture
  • AI UX
  • Design Systems
  • Data Visualization
  • Prototyping

Toolkit

  • Figma
  • Cursor
  • Claude Code
  • Maze
  • ProtoPie
  • n8n
  • Arduino
  • TouchDesigner