← Back to Work
Founding Product Designer · AI Startup · 2025 – Present (Ongoing)
Foundational discovery & interviews · Competitive benchmarking · Iterative usability testing
End-to-end responsive web platform · Mobile-first landing · Live 0-to-1 product

Jobnova

An AI-native career ecosystem designed for modern job seekers to instantly discover tailored opportunities and automate the end-to-end application process with hyper-personalized resumes.

UX structure and workflows shipped as designed. Visual design system is pending implementation — the engineering team is focused on feature development.
75%
Resumes Rejected Before a Human Reads Them
200+
Applications Submitted Before a Single Offer
24 hrs
The Critical Window — Early Applicants Get 3× More Callbacks
Jobnova
JobNova

Jobnova automates the hardest parts of job searching — finding the right roles, tailoring your resume, and submitting applications at scale.

You stay in control of your story. AI handles the rest.

Job Alerts
Resume AI
Auto Apply
Nova Agent

UX research

Before defining user archetypes and detailed insights, we ran structured UX research to ground the product in real search behavior, trust boundaries, and ATS friction—not assumptions about "faster applications."

In-depth interviews

20+
interviews
NoQuestionsAlex, 24 Y. O.Sarah, 35 Y. O.David, 42 Y. OLisa, 32 Y. OJiahui, 22 Y. O
Q1Can you tell me about your current job search situation?CS grad, 3 months in, 200+ applications sent. Mostly LinkedIn Easy Apply. Rarely hear back — feels like a void.10 years in marketing, pivoting to PM. Experience is there but my resume doesn't say "PM" yet. Rewriting it for every role is exhausting.Senior engineer, passively looking. I check boards twice a week. I want the right role, not just any role.Returning after 14 months maternity leave. Only a few hours a day to search. I need to be fast and strategic.On OPT, need H-1B sponsorship. Most listings don't mention visa policy, so I waste time applying to dead ends.
Q2What's your process when searching and applying?Filter by Easy Apply, blast 10–15 apps a day with a copy-pasted resume. I know quality is low but the volume pressure is real.I find a target role, spend 2–3 hours tailoring the resume and writing a cover letter. Maybe 3 solid applications a week.I go direct to company career pages. Try to get a referral first — it bypasses ATS. If not, I only apply when I'm confident in the fit.I use the kids' nap time — 90 minutes. I have a spreadsheet to track apps. I try to tailor but often send a generic one just to keep moving.I manually check each company's website for visa policy before applying. 70% of my time is filtering, not actually applying.
Q3What are the biggest challenges you face?No feedback, ever. I got an automated rejection in 4 minutes once — no human read it. I also always miss postings that close fast.Manual tailoring is unsustainable. And I'm second-guessing my pivot narrative — is my story landing? It's affecting my confidence.Too much noise. Even filtered searches serve me mid-level roles. No visibility into how my application is being evaluated.Time. I can't spend 2 hours on one application. I also fear ATS is filtering me out for the career gap before anyone sees my experience.Finding out a company doesn't sponsor — after I've already applied. The process has no transparency and wastes weeks of effort.
Q4What would you want in a job search platform?Auto-tailor my resume per listing. Real-time alerts when a matching role posts. Some kind of fit score so I know where to focus.AI that handles the keyword rewriting so I can apply more broadly. A clear explanation of what ATS wants — not just a keyword list.Precision matching, not volume. Notify me only when fit is genuinely high. Show me how competitive the applicant pool is.Push alerts to my phone or email. A fast resume tailoring tool that works in under 5 minutes. Address the gap strategically without lying.A real visa sponsorship filter — not vague language, actual H-1B/OPT labeling. Fast resume adaptation. Batch apply to pre-vetted companies.
SummaryHigh-volume, low-quality applicant. Needs automated tailoring + real-time alerts to improve hit rate without more effort.Over-invests in manual tailoring. Needs AI-assisted resume positioning to scale applications while maintaining quality.Selective and referral-first. Needs precision matching and less noise — not a mass-apply tool.Time-constrained returner. Needs passive, push-based discovery and a fast tailoring tool that fits a 90-minute window.Blocked at the filtering stage. Needs visa sponsorship data upfront and fast batch-apply for pre-vetted companies.

Key Pain Points

Search Fatigue & Information Overload

Manually sifting through hundreds of irrelevant listings leads to application fatigue — effort drops as volume grows.

The ATS "Black Hole"

75% of resumes never reach a human. Candidates have no visibility into why they were rejected or how to improve.

The Timing Disadvantage

Applying in the first 24 hours increases callbacks by 3×. Most candidates miss the window because they can't monitor listings around the clock.

Persona

We have described 2 types of people according to their experience in the job market. The least experienced are recent graduates entering hiring for the first time — applying broadly with little strategy. And experienced professionals already in work, who know what they want but lack the time and tools to pursue it effectively.

First-Time Job Seeker

01
Alex Chen, First-Time Job Seeker
NAME
Alex Chen
AGE
24
OCCUPATION
Entry-Level Software Engineer (Job Seeking)
BACKGROUND
CS graduate, 3 months into his first job search. No full-time experience — only internships and side projects. Applies to 10–15 roles per day using LinkedIn Easy Apply with a copy-pasted resume. Has sent 120+ applications with almost no response.
MOTIVATION
To land his first full-time role as quickly as possible and stop feeling invisible in the market.
GOALS
To get more callbacks without spending more time applying.
To understand why his applications aren't getting through ATS.
To identify which roles are actually worth applying to.
TASKS
Filtering by "Easy Apply" and applying in bulk every day.
Copy-pasting his base resume with minimal edits per role.
Refreshing his inbox waiting for any recruiter response.
PAINS
Gets automated rejections in minutes — knows no human read his application.
Has no idea why he's being filtered out or what to change.
Constantly misses freshly posted roles that close within 24 hours.
JOYS
Knows exactly which roles match him and why, without guessing.
Gets notified the moment a relevant role posts — before the rush.

Experienced Professional

02
Sarah Müller, Experienced Professional
NAME
Sarah Müller
AGE
35
OCCUPATION
Senior Marketing Manager → Transitioning to Product Management
BACKGROUND
10 years across two companies. Has been pursuing PM roles for 4 months alongside her current job. Her experience is relevant but her resume doesn't speak PM language yet. Can only dedicate evenings and weekends to job searching — maybe 3 tailored applications per week.
MOTIVATION
To make a strategic career move without sacrificing the quality of each application or burning out in the process.
GOALS
To reframe her existing experience in language that clears ATS and convinces hiring managers.
To apply to more roles without the 2–3 hour tailoring process per application.
To search and apply during limited windows of time, without missing opportunities.
TASKS
Researching target companies and PM role requirements after work hours.
Manually rewriting resume bullets to match each job description.
Balancing active job searching with performing well in her current role.
PAINS
Manual tailoring is unsustainable — 3 applications a week feels too slow.
Fears ATS is filtering her out for lacking a direct PM title.
Misses job alerts she can't act on immediately during work hours.
JOYS
AI instantly reframes her experience into the right language for each role.
Can review and approve tailored applications in minutes, not hours.

Solution

Instant Job Notification

Get alerted the moment a matching role posts — before the first 24 hours close.

AI Resume Customizer

Rewrites your resume for each role in seconds. Review, adjust, and apply — no more starting from scratch.

AI Auto Apply

Set your match threshold and let the system apply automatically. Track every application in one dashboard.

Nova AI Agent

Your AI career co-pilot. Explains fit gaps, drafts outreach, and preps you for interviews — all in one place.

UX design

I designed JobNova to support every type of modern job seeker: the watchers, the optimizers, and the sprinters. The ecosystem automates the high-friction stages of the job search—manual filtering and resume tailoring—while still giving candidates absolute control over their professional narrative and how they connect with opportunities.

User flow

JobNova user flow diagram

Wire Frame

50+
screens
JobNova mid-fidelity wireframes

Page design

JobNova page design — Screen 1JobNova page design — Screen 2JobNova page design — Screen 3JobNova page design — Screen 4JobNova page design — Screen 5JobNova page design — Screen 6

Design System

Design system

Built a Jobnova UI kit spanning core patterns (navigation, job cards, forms, and AI surfaces) with a token hierarchy for color, typography, spacing, and elevation so marketing and product could stay visually aligned.

The system exists because the experience spans high-volume workflows, AI-assisted actions, and multiple breakpoints—without tokens and reusable components, every experiment would have fractured the interface. Shared Figma libraries and named components tightened handoff and reduced back-and-forth on specs during the beta cycle.

Validation

Before locking core flows we ran multiple rounds of moderated usability sessions on discovery and apply paths, paired with an in-product survey (n=47) on how people find roles and when they tailor resumes. Findings below directly informed notification priority, in-context resume tools, and transparency in auto-apply.

How users prefer to discover new roles

AI-matched notifications (email / in-app)68%
In-app browse / manual search24%
Referral links / direct apply8%

How this shaped the design

This supported prioritizing proactive notifications and the "Golden Hour" alert design so users see the freshest matches first.

Resume customization before applying

Use AI Resume Customizer for most applications62%
Use for high-priority roles only28%
Prefer manual resume only10%

How this shaped the design

Data showed strong adoption of AI tailoring when it was visible in the job flow, reinforcing in-context placement next to Fit & Insights.

Results

Jobnova result mockup

Beta usage showed measurable shifts in how often people applied and how quickly they trusted AI-assisted tailoring—without giving up oversight of what went out.

Beta users submitted ~3× more applications per week vs. their prior manual process.

62%

Adopted AI resume tailoring within the first session when surfaced next to Fit & Insights.

68%

Reported AI-matched notifications as their primary way to discover new roles (survey).

Live

Shipped at jobnova.ai with an active beta cohort and ongoing instrumentation.

"Finally something that applies for me while I sleep. The match scores help me decide what's worth a closer look."

— Jobnova beta user

Metrics from moderated sessions and in-product survey (n=47) · Engineering implementation ongoing

Reflection

The UX structure, information architecture, and core workflows shipped as designed and are live in production. Visual design polish is pending — the engineering team is currently prioritizing feature development.

What worked well

Applying a mental model of "agent + supervisor" — where Nova acts but the user retains visible control — mapped directly to how people described trust in interviews. Match scores and thresholds weren't features; they were the trust surface.

What I'd do differently

Advocate harder for visual implementation early. Design debt compounds the same way technical debt does — once engineering velocity shifts to new features, the gap rarely closes on its own.

What I learned

In automation that touches professional identity, the UX principle of perceived control matters more than actual control. Users don't need to configure everything — they need to feel like they could.

Next Steps

Visual design implementation

UX and structure are live — the immediate next step is closing the visual gap: applying the design system, typography, and component styling to match the intended experience.

Deeper AI Agent integration

Tighten Nova AI across the full journey: smarter match explanations, automated referral outreach, and interview-prep summaries — so users get end-to-end support from discovery to offer.

Interview & follow-up pipeline

A unified view of interview invites, next steps, and recruiter touchpoints — so users can track every application stage and never miss a follow-up or deadline.

← Back to Work

Let's work together

© 2025 Mei Chai. Designed with intention.